Terms and Conditions

Last Updated: 28.05.2025

1. Introduction

1.1. These Terms and Conditions (“T&Cs”) govern your use of the optimBet website located at optimbets.gb.net (“the Website”, “we”, “our”, “us”).

1.2. By registering an account, logging in, or using any services on the Website, you confirm that you have read, understood, and agreed to these T&Cs, our Privacy Policy, Responsible Gambling Policy, and any other related policies.

1.3. If you do not agree with any part of these terms, you must not access or use the Website or any of its services.

2. Definitions

  • Player/User/You: Any individual who accesses, registers, or uses the Website.
  • Account: Your personal profile registered on the Website.
  • Games: All gambling products offered, including casino games, sports betting, live dealer games, and other wagering services.
  • Operator: The company licensed and authorised to operate the Website.
  • Bonus: Any promotional offer, including free bets, bonus funds, free spins, or other incentives.

3. Eligibility and Legal Compliance

3.1. You must be at least 18 years old or the minimum legal gambling age in the United Kingdom, whichever is higher, to register or play on optimBet.

3.2. It is your responsibility to ensure that using the Website and gambling online is legal in your jurisdiction.

3.3. Employees of the Operator, its affiliates, subsidiaries, and their immediate family members are prohibited from registering or participating in any games or promotions.

4. Account Registration and Security

4.1. Only one Account per person, household, IP address, or device is permitted unless otherwise authorised.

4.2. You must provide accurate, complete, and current information during registration, including full name, date of birth, address, email, and payment details.

4.3. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your Account.

4.4. We reserve the right to request identity verification at any time, requiring documents such as a valid passport, utility bill, or bank statement.

4.5. Accounts found to contain false or misleading information may be suspended or closed, and any associated winnings may be forfeited.

5. Deposits and Withdrawals

5.1. Deposits must be made using payment methods registered in your name. Third-party payments are not accepted.

5.2. Deposit and withdrawal limits apply as detailed in our Banking section.

5.3. We do not charge fees for deposits or withdrawals; however, your payment provider may impose fees.

5.4. Withdrawals will generally be processed via the same payment method used for deposits, where possible.

5.5. Withdrawal requests may require verification checks and supporting documentation before processing.

5.6. We aim to process withdrawals promptly but are not responsible for delays caused by external payment providers.

6. Account Management and Inactivity

6.1. You are responsible for all activity on your Account.

6.2. Keep your Account information up to date to ensure smooth communication and compliance.

6.3. You may close your Account at any time by contacting Customer Support.

6.4. Accounts inactive for six consecutive months may be classified as dormant. A monthly inactivity fee may apply, deducted from your balance after prior notification.

6.5. Accounts with zero balance and prolonged inactivity may be closed.

6.6. Dormant accounts can be reactivated by contacting Customer Support.

7. Responsible Gambling

7.1. optimBet is committed to promoting responsible gambling and provides tools including deposit limits, loss limits, time limits, session reminders, and self-exclusion options.

7.2. If you feel that gambling is causing problems, please use these tools or contact our support team for assistance.

7.3. For further advice and support, visit BeGambleAware.

8. Prohibited Conduct

8.1. The following activities are strictly prohibited:

  • Fraud, deception, or money laundering
  • Use of bots, scripts, or any automated software
  • Manipulation or interference with games or systems
  • Operating multiple Accounts to abuse bonuses or promotions
  • Using VPNs, proxies, or other methods to bypass restrictions
  • Sharing your Account or allowing others to gamble on your behalf

8.2. We reserve the right to suspend, restrict, or close Accounts and withhold funds if prohibited conduct is suspected or detected.

9. Bonuses and Promotions

9.1. All bonuses and promotional offers are subject to specific terms, including wagering requirements, expiry dates, and game restrictions, detailed on the Promotions page.

9.2. Bonus abuse, including multi-accounting or collusion, will result in forfeiture of bonuses and winnings and possible Account closure.

9.3. We reserve the right to amend or cancel any promotion at our discretion.

10. Fairness and Game Integrity

10.1. All games are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fairness and randomness.

10.2. We reserve the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these T&Cs.

11. Liability

11.1. optimBet is not liable for any losses or damages arising from interruptions, errors, delays, or technical failures on the Website.

11.2. You acknowledge and accept the risks inherent in online gambling. Our maximum liability is limited to the amount of your last deposit.

11.3. We are not responsible for the content, security, or availability of external websites linked from our platform.

12. Data Protection and Privacy

12.1. Your personal data is collected, stored, and processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).

12.2. We implement appropriate technical and organisational measures to protect your information.

12.3. For more details, please review our full Privacy Policy.

13. Intellectual Property

13.1. All content, trademarks, logos, graphics, and materials on the Website are the property of optimBet or its licensors.

13.2. You may not copy, reproduce, distribute, or modify any content without our prior written consent.

14. Complaints and Dispute Resolution

14.1. If you have a complaint, please contact our Customer Support team.

14.2. We will endeavour to resolve your concerns promptly and fairly.

14.3. If you are dissatisfied with our resolution, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.

14.4. All complaints must be submitted in writing.

15. Changes to These Terms

15.1. We reserve the right to update or amend these T&Cs at any time.

15.2. Significant changes will be communicated to you via email or prominent notice on the Website.

15.3. Continued use of the Website after updates constitutes acceptance of the revised terms.

15.4. It is your responsibility to review these T&Cs regularly.

16. Contact Information

For questions or support regarding these Terms and Conditions, please contact us:

By registering and using optimBet, you confirm that you have read, understood, and agree to these Terms and Conditions.

For official gambling regulations and responsible gambling information, please visit the UK Gambling Commission and BeGambleAware.